CSOM Team Leader (M/F)

CSOM Team Leader

Monday – Friday / 8.30am – 5pm

Salary: Up to £30,000 per year

VF Corporation is looking for an exceptional Team Leader for our Customer Service Order Management team. This position is based in Bardon, Leicestershire, UK.

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let’s Talk about the Role

As a CSOM Team Leader you will manage a team of clerks to secure bookings with wholesale customers and carriers, to enable the DC to successfully despatch outbound wholesale deliveries.

How You Will Make a Difference

• Driving a safety culture and ensuring all colleagues on site have a safe working environment
• Ensuring accuracy in Order Management, delivering the correct orders, at the right time for our customers
• Motivating associates to deliver results and contribute to business success
• Supporting associates to understand the needs of our internal and external customers and their individual delivery needs
• Delivering for the customer on time, in full and to the required quality for our business
• Ensuring all policies and procedures are upheld in line with business expectations
• Contribute to business commitments through actively supporting environmental and wellbeing initiatives on site

Skills for Success

You should be someone who has experience leading a team in a fast-paced warehouse / logistics function or Customer Services function who enjoys working with data, plans and forecasts with:

• The ability to build rapport with a diverse and multi-skilled workforce and lead by example
• The experience of implementing Health and Safety policy and procedures
• The presence to make an immediate positive impression on others
• The confidence to give feedback to teams on performance and support continuous personnel development
• The drive to achieve and maintain quality and best practice

What’s in it For You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:

• A supportive feedback-based culture where respect and integrity guide us in what we do
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
• Be part of an iconic lifestyle brand in a multi brand, multi countries organization
• Subsidised canteen and break out areas offering complimentary hot drinks
• Health Shield membership and access to numerous health and wellbeing initiatives including an on-site gym
• 28 days holiday rising to 34 with length of service and your birthday off
• Smart pension scheme – 8% employer contribution
• Free secure onsite parking and discounts with local public transport
• A discount card with 50% off on all VF brands

Free to Be, Inclusion & Diversity 

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.