eCommerce Operations VANS – Internship Program

Job Details


Be a dreamer, make the difference! Join #VFInternship in our EMEA HQ in Stabio, Switzerland.

VF EMEA Internship Program is a 12 month journey aim to develop and boost future talents on their early career path. As we are in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people, you can expect a dedicated and structured learning path and hands-on experience.


VF Corporation is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish most through a family of iconic outdoor, active and workwear brands including Vans®, The North Face®, Timberland® and Dickies®. Our purpose unites us and leads us to pursue our goals, together. This is our calling.


We are looking for an eCommerce Operations Intern to join VANS within VF EMEA Internship Program.


Collaborating with internal functions (Customer Care, Logistics, DC/Supply Chain, etc.) to create an online premium customer experience.
Monitoring reports to keep track of the main KPIs (Customer Satisfaction, resolution time for Customer Service issues, Shipping lead time).
Supporting the promotion creation processes and management from a back-office standpoint.
Supporting day-to-day service management of the Website to ensure all Vans EMEA websites are operational, and continually optimized and localized (for example payment types, delivery expectation).
Helping the manager to support and follow up platform enhancements or specific digital projects.
Supporting the UAT execution and regression testing to ensure a stable platform experience.
Building relationships with all the stakeholders to play an integral role in the development of an Omni-channel customer experience.


You are currently studying, or you have recently graduated (in 2023 only) – it’s a must.
You are fluent in English with excellent verbal and written communication skills.
You have curious mindset with passion for working with people.
You are eager to learn and face up new challenges.
First experience such as other internships, extracurricular activities, is considered as a plus.


Tailored 12-month development path.
An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together.
A supportive feedback-based culture where respect and integrity guide us in what we do.
Access to the gym and subsidized canteen in the office.
Up to 50% discounts on our brands.
Shuttle bus to the office or discount to public transport (dependent on your location).


Start date: September 15th.
For the first 6 months your salary will be 1600chf/month, while for the following 6 months it is 1900chf/month.
We cannot grant that internship will lead you to the permanent position, but thanks to the effective training 70% of interns are staying in the company after the internship period!

ARE YOU IN? Apply now – early application increases your chances!

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