Emploi offer - Volcom Europe E-Commerce Director M/F

Volcom has a fantastic opportunity for an:

“E-commerce Director”

  that will lead and manage all aspects of e-commerce including the new implementation.


Nom société: 
Volcom Europe
Titre du poste: 
E-Commerce Director M/F
Secteur d'activité: 
Secteur d'activité: 
Secteur d'activité: 

Description de l'offre: 

Key responsibilities:


Your main duties will include:


• Full responsibility of e-commerce including launch, operations, affiliates, 3rd party platforms and referring     partners;

• Inspire, motivate, mentor and educate a future dedicated team of e-commerce professionals;

• Lead and execute a “bottoms up” forecasting methodology that accurately predicts sales, orders, customer acquisition and costs for all programs;

• Support company and department goals and achieve business unit KPI’s;

• Liaise with peers in Financial Planning and Analysis, Merchandising, IS, and Creative to deliver an unrivaled customer experience;

• Deploy tests and provide backend analysis and recommendations after testing to continuously improve the customer experience and grow sales and contribution;

• Analyze and provide reporting on program KPI’s – identifying opportunities for growth and improving efficiency;

• Manage programs within acceptable levels of advertising spend, contribution and customer long term value

• Leverage spend and investment across platforms and vendors to grow profitably and improve efficiency;

• Execute trend analysis, monitoring and competitive benchmarking.




The ideal candidate will have the following skills and abilities to succeed in this role:


  • 3-5 years of experience in the same position with the full responsibility of implementation and management of e-commerce;
  • Ability to work autonomously and be a “self starter” – applying broad “best practice” ecommerce processes.
  • Strong problem solving, analytical and results-driven approach to e-commerce challenges and opportunities;
  • Experience using statistical techniques to evaluate marketing tests;
  • Experience with automated campaign management or segmentation tools;
  • Knowledge/experience with order allocation methods/best practices;
  • Deep knowledge of one or more of the following areas: SEM, SEO, Affiliate Marketing, Comparison Shopping Engines, 3P Platforms (Amazon, eBay).



Start date:          As soon as possible

Duration:            Permanent

Place of work: Anglet, France


If you’d like to join the team, please send us your resume and cover letter