SurfStitch offers a unique opportunity to work in a dynamic and invigorating work environment where you can rapidly develop your knowledge and skills, take ownership and make a genuine difference in the success of the business. A competitive compensation and benefits package will be offered commensurate with experience.
Duties Include:
- Office support
- Windows 7
- Office 2010
- Other applications like Photoshop, different browsers, etc.
- Windows Domain environment, AD management
- Close contact with suppliers, Support contacts
- Fast and reliant solution providing
- Ownership of helpdesk calls
Critical Skills
- Strong analytical troubleshooting skills
- Excellent understanding of Windows 7 and Windows AD environment
- Solid understanding of AD Group policy, DNS, DHCP
- Solid understanding of networking and routing (LAN & WAN)
- Experience and understanding of Infrastructure Hardware
- Good grasp of network security (Firewall, Antivirus, Antispyware, Antispam)
- Excellent communication skills, both oral and written in both English & French
Personal Skills:
- Willingness to work with clients and staff on all levels support
- A positive customer focused attitude
- Demonstrated ability to prioritize workloads
- Demonstrated ability to follow a job through to completion
- Needs to be highly motivated and proactive, show a willingness to learn and possess a good level of maturity and personal leadership
- Fast learner (self-educational skills)
Critical Certifications and Experience:
* Proven background in systems administration or Lvl 3 Support Role
* Bachelor of computer science or equivalent certification
Thanks to send your resume and applying letter.
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