Offre Emploi - Electric Europe Customer Service/ Credit Controller for Spain M/F

To ensure that all customers receive the highest standard of customer care on all occasions,

that the Sales Team is supported fully in all its activities and office administrative aspects are

actioned systematically and effectively,  Electric Europe is looking for our European Office in Hossegor, France:

 

Customer Service / Credit Controller for Spain M/F

Company
Company name: 
Electric Europe
Job title: 
Customer Service/ Credit Controller for Spain M/F
Contract: 
CDI
Industry sectors: 
Snow
Industry sectors: 
Surf
Industry sectors: 
Lifestyle
Location: 
Soorts-Hossegor
France

Posted: 
07/01/13
Offer
Job description: 

 

Reports to: Sales Manager

 

Mission

 

Position Summary and missions.

1/ Customer Care, Administration.

- Set up and maintain an accurate sales database of all the Spain Customers.

- Update the customer database.

- Receive telephone and/or written request from customers and reps.

- Maintain a supply of up-to-date Point of Sale, set up storage, record all dispatches

to customers and re-order.

- Co-ordinate all assistance with Reps, Marketing, Accounting,Warehouse.

- Assist the Sales Manager with aspect of office administration.

 

2/ Manage all aspects of the account receivable & credit control

- Managing third party insurer regarding customer’s risk analysis.

- Manage A/R on a daily basis

- Generating monthly/weekly statements and follow up on late payments

- Managing bankruptcy procedures & start legal actions when necessary

- Maintaining good relationships with customers managing enquiries and complaints

- Working closely with Sales-Logistic & Reporting to the Sales Manager on DSO

 

Candidate profile

Education in Business preferred with emphasis on sales/finance/accountancy but not a must.

Experience on customer service and customers in the retail channel.

Experience in Bankruptcy procedures preferred but not required

Skills & Qualities

Fluent in Spanish and French, written and spoken

Very well organized

Excellent communicator (phone & written)

Problem solving skills

Attention to detail / follow through

Rigorous & Firm

Good business judgment

Confidence

Outstanding people skills

Sound knowledge of Microsoft Office (proficient with Excel, Outlook).

 

Please send your resume applying here under.